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Channel setup overview

What every channel needs before you start, and how to read its status.

All resources

Outcome: A clear view of which channels you can connect today and what each still needs.

Read the card first

Each channel in your dashboard shows three things: whether you have connected it, whether this GorZesk server can run it yet, and a plain note on how far it has been tested. If the server cannot run a channel yet, connecting is switched off rather than letting you save a connection that could never receive messages.

What each provider requires

  • Website: nothing external.
  • Facebook Messenger: a Page ID and Page access token with pages_messaging from a Meta developer app; Meta app review before the public can message the Page.
  • WhatsApp: a WhatsApp Business Cloud API number and token; Meta business verification and app review.
  • Instagram: a professional account linked to a Page and a token; Meta app review for messaging.
  • Telegram: a bot token from @BotFather; no review.
  • Email: an address name; the server needs its mail domain and Resend configured.

After connecting

Send a test message from an account that has a role on your Meta app (or from your own Telegram account) and watch it arrive in Conversations. The connection card then shows the time of the last message received.

Facts last checked 2026-09-26.

Channels

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